Warranty: 

1. All measurement hardware carries a 24-month manufacturing defect, carry-in warranty. 
2. Carry-in refers to the fact that the customer is required to send in their suspected faulty hardware to our head office in Durbanville, Cape Town for testing. 
3. Tested hardware found to have manufacturing defects will either be repaired, or replaced if repair is not feasible. 
4. Where tested hardware is found to have sustained non-manufacturing related damage, Augos will quote on the required repairs, or replacement if repair is not feasible. 
5. The hardware can then be collected from our head office in Durbanville, Cape Town.

Device warranties are subject to a valid, signed service agreement:

1. Each device sold requires a signed service agreement and is subject to a monthly service fee. 
2. Service agreements that are past the initial period and have not been renewed for a set period will still be considered valid on a month-to-month basis. 
3. This warranty is only applicable to devices with a signed service agreement.