Knowledge Base
Platform User Guiding
Step by step walk through of all platform functionality.Hardware
Hardware Support
Recent Articles
Hardware Replacement Policy
PURPOSE: This hardware replacement Policy outlines the procedures and guidelines for the replacement of Augos measurement hardware. The purpose of this hardware replacement policy is to establish clear guidelines and procedures for managing the ...Resetting a Power Messenger
When needing to reset a Power Messenger, you have two options. The preferred method is to remove power from the meter. This can be done by pulling the fuses that supply voltage to the meter. The meter lights and screen will shut off. After a few ...Meter Verification Procedure
A reasonable investigation and justification should be made for the verification of a device. On request, an Augos support representative will do a thorough remote investigation to confirm what further action is required This includes: 3 months Bill ...Factors that could cause measurement or billing inaccuracy
Each Augos electricity meter is manufactured and tested to the required standards. Although we test the accuracy of all devices, on-site installations introduce multiple factors that could affect the accuracy of the end readings. Factors that could ...Factors that could necessitate verification
Excessive Billing variances against recorded meter data. 3rd Party metering or Logging discrepancies on the same measurement points. Energy Performance Certification Requirements. Audit Requirements..
Popular Articles
Power Factor Chart & Heatmap
The Power Factor Bar Chart and Power Factor Heatmap are 2 separate graphic elements, that work together to provide a insightful view on your Power Factor. The Selector in the Bar Chart area changes the data viewed between Consumption, Demand and ...Page Overview - Charting
Purpose of Page The Charting page provides the user high levels of custom data viewing capabilities for any device, over any period, and for any available metric. It also allows for periods to be compared. This can provide insights on trends and ...Page Overview - Augos Load Curtailment User Manual
Purpose of Page The purpose of this page is to allow Load Curtailment nodes, and individual node participants to see and manage their load reduction, in real-time. It is important to note that this page is modelled according to the code of practice, ...Executive Summary Tile - Estimated Cost
The Executive summary tiles allow a fast assessment of the day to day utilities metrics, highlighting consumption, demand, power factor and cost. The main value on the Estimated Cost Tile Displays the Daily Estimated Cost for the selected day. The ...Executive Summary Tile - Energy Consumption
The Executive summary tiles allow a fast assessment of the day to day utilities metrics, highlighting consumption, demand, power factor and cost. The main value on thew energy consumption tile displays Daily Total Consumption in kWh for the selected ...